Case Studies

International SOS provided medical evacuation to the employees of a large oil company who were diagnosed with COVID-19.

International SOS successfully repatriated two COVID-19 positive patients for a multinational electronics company from Vietnam to South Korea during the COVID-19 pandemic.

An international oil and gas company required on-the-ground medical support for their geological exploration and drilling expedition in Mauritania. Project manager, Javier Artime, commissioned International SOS for the seven month project.

International SOS provided medical support to Peter who was suffering from breathing difficulties in Kazakhstan during the COVID-19 pandemic.

In September 2015, a military coup was launched in Burkina Faso. The coup was successful in seizing control of Ouagadougou, the country's capital. Running out of malaria medication whilst on business travel can be very stressful, especially if the country of travel is a malaria high risk zone. This situation was worsened for one member when the country suddenly experienced the coup, therefore heightening personal security risk and vulnerability.

Mott MacDonald begun an innovative journey with International SOS: to deliver their new wellbeing vision. Mott MacDonald’s ‘My wellbeing’ programme launched in January 2019.

International SOS provided a medical evacuation to a Kenyan national requesting immediate medical support from Myanmar to Kenya during the COVID-19 pandemic.

On-board a 17-man shipping vessel originating in Eastern Europe, en route to Japan, one of 16 mariners unexpectedly died. The vessel, which was carrying general cargo, interrupted its 4-week journey at a port in China to deal with the fatality.

On the evening of 13 November 2015, a series of coordinated terrorist attacks occurred in Paris. 130 people were killed. Our integrated travel security and medical support teams provided advice and assistance to those in Paris at the time of the attacks, including clients in the vicinity.

At 25 weeks into her pregnancy while on holiday, the patient suffered ruptured membranes and went into premature labour.

Going to a high-risk destination can seem daunting. However with the right pre-travel advice, you can better prepare for what lies ahead. The case study below illustrates how a member got critical information and inoculations before her upcoming trip to the Democratic Republic of Congo - by going online, calling an Assistance Centre, and seeing her travel doctor.

International SOS provided reliable pre-travel vaccination and testing advice to the HR managers of a large technology conglomerate during the COVID-19 pandemic.

International SOS provided emotional support and wellbeing services to the employees of a multinational shipping conglomerate amidst the COVID-19 pandemic.

International SOS provided film production support to Lucy, who works for a US Media and Entertainment company, on how to best respond and manage COVID-19 in this rapidly evolving situation.

International SOS provided security consultation to Rachel, an employee of a heavy machinery and manufacturing corporation, amidst domestic COVID-19 travel restrictions for people travelling from Gutersloh to other parts of Germany.

International SOS provided access to accurate and timely COVID-19 health and security information to a professional services company who found themselves overwhelmed by requests for help from their employees.

Every business needs to consider the health of its employees as part of its Duty of Care. RBS has been working with International SOS for some time to develop its Occupational Health delivery.

International SOS clinic General Practitioner (GP) provided TeleConsultation to Pete, who developed a medical problem and needed advice but was not willing to leave his house due to the local government advice to stay home amidst COVID-19 pandemic in Kazakhstan.

When you are abroad, it can be difficult to negotiate the local healthcare systems. How do you know if the standard of medical care provided is adequate? If you are faced with a life-threatening event, then accessing appropriate medical treatment is absolutely critical. International SOS membership is designed to help.

International SOS supported our client, a large technology conglomerate, with cost-based decisions about their preventative COVID-secure facilities during the pandemic.